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For IT Management Professionals

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December 13, 2004

A Disciplined Approach To Quantifying Technology Benefits

by Jon Erickson, Lauren Hughes

with Norman Forbush

Average:
(4 ratings)

This is an excerpt

Executive Summary

Nearly three-quarters of companies recently surveyed by Forrester quantify the anticipated benefits for new technology investments in financial analyses. However, only 14% believe that their estimates are very accurate. Benefits are often more difficult to value than costs, and frequently less rigor is put into benefits estimates. Without accurate estimates of both costs and benefits, suboptimal investment decisions are likely to be made. Forrester offers guidelines and best practices to improve accuracy in valuing technology benefits.

TABLE OF CONTENTS

  • Steps To Improve Accuracy In Benefits Estimates
  • Guidelines To Quantify Tangible Benefits

RECOMMENDATIONS

  • More Science And Less Art
  • Supplemental Material
  • Related Research Documents

This is an excerpt

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