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For CIO Professionals

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March 20, 2009

Driving Business Change, Part 3 — Foundational IT Capabilities

Execution, Capacity, Metrics, Flexibility, And Enterprise Apps

by Marc Cecere

with Alex Cullen, Tim DeGennaro

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Executive Summary

To be credible within the organization, IT must execute projects and provide basic services with competence and predictability. Without this, the business will not trust IT to be a partner in business change. This report — the third in a series of four — describes how CIOs can use solid execution, sufficient capacity, metrics, flexible technology, and enterprise apps to drive business change.

This is an excerpt

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