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	November 20, 2006 Dutch Online Insurance Sales Forecast: 2006 To 2011 by Benjamin Ensor with Michelle de Lussanet, Reineke Reitsma, Joost van Kruijsdijk, Ashara Giordanelli

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Executive Summary

Dutch consumers don't buy non-life insurance very often. But when they do, they are among the most likely in Europe to use direct channels like the Internet. Even so, Dutch insurers' lukewarm attitude to the channel and the switching barriers faced by many customers mean that absolute online sales volumes will remain relatively small. By 2011, we expect 1.5 million Dutch customers to buy non-life insurance online.

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