In A Turnaround, Banks — Not Biller Sites — Will Undergo The Most Growth
by Catherine Graeber
with Ron Shevlin, Peter Hult
This is an excerpt
Executive Summary
Between 2005 and 2010, the number of electronic bill presentment and payment (EBPP) users will grow by 75% to roughly 47 million households. By offering free online bill pay, banks' annual growth rates will surpass that of biller sites during the next five years, a dramatic turnaround from the past. But it will take banks at least another five years to catch up to biller sites in regard to the number of online bill payers.
TABLE OF CONTENTS
Half Of Online Households Will Pay Bills Online By 2010
Banks Will Continue To Play Catch-Up With Biller Sites
What It Means For EBPP Participants
Related Research Documents
This is an excerpt
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