with Bobby Cameron, Heather Liddell, Jessica Lynch, Natalie Lambert
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Executive Summary
CIOs rationalize IT spending to their bosses and business exec peers by comparing their own spend to industry averages. But — as many CIOs admit — this comparison makes the most sense within the context surrounding IT and the degree to which the firm's IT practices have matured. The IT Spending Context and the IT Maturity Index together predict whether IT spend will be above or below industry averages and deliver value.
TABLE OF CONTENTS
CIOs Stress About IT Spending Comparisons Out Of Context
Business And IT Realities Define The IT Spending Context
IT Maturity Index: How Well IT Runs Affects Spend, Too
IT Maturity And Spending Context Predicts Spending Profiles
Case Study No. 1: Eli Lilly And Company's IT Wants To Enable New Capabilities
Case Study No. 2: Intel Deploys An IT Business Value Index
Case Study No. 3: UPS' IT Economics Are Designed To Drive Efficiency And Revenue
WHAT IT MEANS
IT Spending Context Offers Understanding, But IT Maturity Index Drives Change
Supplemental Material
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