For Content & Collaboration Professionals

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Executive Summary

Each week brings yet another news story about a company paying large fines because of electronic evidence — such as incriminating emails or failed electronic discovery (eDiscovery) efforts. Increasing litigation and high costs will force enterprises to think more proactively about how to collect, review, format, and produce content in response to a discovery request. But this is a challenge because of the large number of technologies involved — like forensics and collection tools, search, and document management (DM)— and the fragmented market, consisting of more than 500 imaging service bureaus, case management vendors, DM vendors, and emerging eDiscovery platform vendors. Enterprise legal and risk officers must define eDiscovery requirements so that CIOs can drive the implementation of an enterprise eDiscovery platform. To do this, IT should partner with viable vendors, such as Guidance Software, Kroll Ontrack, and ZANTAZ for packaged applications, and Electronic Evidence Discovery (EED), Fios, and Xerox Global Services for hosted solutions.

TABLE OF CONTENTS

• Recent Headlines Drive Awareness Of eDiscovery As A Standalone Market
• eDiscovery Broadens The Scope Of Traditional Discovery
• eDiscovery Uses Many Technologies — Like Imaging, DM, And COLD
• Email Dominates The Headlines, But eDiscovery Must Address All Content
• An Enterprise eDiscovery Platform Can Ease The Pain
• eDiscovery Platform Benefits Continue After The Immediate Pain Ends
• The Solutions Landscape Is Cluttered . . .
• . . . But Consolidation Is On The Way

RECOMMENDATIONS

• Prepare An Enterprise eDiscovery Platform

WHAT IT MEANS

• Organizations That Fail To Address eDiscovery Now Will Pay Later
• Supplemental Material
• Related Research Documents

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