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	March 29, 2006 EMC: ECM Platform Supports Transactional- And Business-Content-Centric Application Initiatives The Forrester Wave™ Vendor Summary, Q1 2006 by Kyle McNabb with Connie Moore, Eric Kim	Average: 1  (1 rating)

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Executive Summary

EMC Documentum, a business unit of EMC, continues to execute on its enterprise content management (ECM) platform strategy while also establishing itself as a Strong Performer for transactional and business content applications. The vendor's comprehensive document management (DM) support, coupled with its team collaboration capabilities, provides an excellent foundation for business-content-centric solutions. EMC has also expanded its platform for transactional content by acquiring Captiva, a high-end document capture vendor, and Acartus, a high-performance COLD/ERM provider. Although EMC has developed a number of solution templates addressing such areas as application and loan processing, enterprise project collaboration, and operational risk management, it works primarily through consulting and integrator partners to deliver business and transactional content apps. Yet EMC has both the will and resources to invest in content-centric apps and continues to build out its business process management (BPM) offering to address transactional content. EMC needs significantly better Web content management (WCM) and multichannel content delivery to compete in persuasive content initiatives.

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