Document Controls

  • View a Print Friendly version of this document

    Print
  • Toggle highlighting of search terms in this document

  • Text Size: 

    • A (normal)
    • A (larger)
    • A (largest)

For Sourcing & Vendor Management Professionals

Primary Analyst Photo Document Information Rate this Document

October 19, 2007 (updated October 26, 2007)

EMEA IT Outsourcing Deals, Q2 2007

by Andrew Parker

with Caroline Roeleveld-Hoekendijk, Antonin Shanahan

Average:
(2 ratings)

This is an excerpt

Executive Summary

With 84 deals closed and more than €5.8 billion spent, Q2 2007 blew away the results of Q2 2006. Infrastructure services maintained its No. 1 position, but help desk and support services came close this quarter and were one percentage point short of the top spot. Financial services and insurance also beat their Q2 2006 results, growing nine percentage points to 27%. Manufacturing lost share but was still runner-up with 25%. The UK saw more activity than in Q2 2006, while Germany and the Netherlands were joint second for deal numbers. Nordic companies kept up the outsourcing pace this quarter, which was reflected in the high activity levels of Nordic vendors. IBM Global Services showed the best performance in terms of number of deals and aggregate deal value, leaving its competition far behind. The runner-up here was Capita, which closed one megadeal. Smaller deal sizes gained in popularity again this quarter, and buyers maintained their love of five-year contracts.

TABLE OF CONTENTS

  • European Enterprise Outsourcing Activity Flourished In Q2 2007
  • IBM Global Services Outperformed Everybody In Q2 2007
  • Supplemental Material
  • Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.

Add to cart

Save and Share

Document Tools

Spread the word: