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March 8, 2007 The End Of Mass MarketingThe Long Tail Turns Into The Thick Tailby Jaap Favier with Cliff Condon, Lizet Menke |
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The Web provided niche brands with a distribution channel, as described by the concept of "the Long Tail." Social Computing gives these niche brands a powerful marketing channel, enabling them to develop deep relationships with communities and increase market share and margins at the expense of big brands and mass media. Incumbents need to change their positioning drastically for damage control.
This is an excerpt
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Customer Experience, Social Computing & Web 2.0, Web Site Design, Channel Design Strategies, Marketing & Advertising, Emerging Marketing Channels, Brand Tactics, Interactive Marketing
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