For Business Process Professionals

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	May 29, 2008 Enhancement Packages Improve SAP Upgrade Value by R "Ray" Wang with Paul D. Hamerman, Meghan Donnelly	Average: 9  (3 ratings)

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Executive Summary

By 2009, the majority of SAP customers will face the end of standard support and extended support arrangements. To take advantage of service-oriented architecture (SOA) and SAP ERP 6.0, customers will have to move on to SAP NetWeaver 7.0, SAP's new technical foundation. However, business process and applications professionals often struggle to find business drivers beyond relief from vendor-imposed deadlines, build a case for upgrades, and overcome enterprise resource planning (ERP) upgrade fatigue. One of the key changes in SAP's upgrade program is enhancement packages, a mechanism that provides for more frequent software updates in smaller doses. Enhancement packages allow SAP ERP 6.0 customers to selectively adopt new functionality with less disruption.

TABLE OF CONTENTS

• Customers Face Fatigue With Traditional ERP Upgrades But Must Move Soon
• Enhancement Packages Represent A Major Shift In SAP's Release Strategy

RECOMMENDATIONS

• Customers Committed To SAP Should Take Advantage Of Enhancement Packs
• SAP Customers Not Ready For Upgrades Should Consider Pragmatic Options

WHAT IT MEANS

• SaaS Vendors Pressure Traditional ISVs To Innovate Toward Dynamic Apps
• Related Research Documents

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