FileNet is a strong performer in enterprise content management (ECM). FileNet P8's core strengths are high-volume production imaging and records management, complemented by document management, e-forms, a midrange COLD product and collaboration. The vendor lacks ECM breadth, highlighted by its limited Web content management capabilities, moderate document management functionality, and absence of digital asset management capabilities. However, FileNet P8 provides a consistent architecture and platform for ECM, making it one of the most suite-ready ECM offerings in the market. FileNet's strategy is more in line with content-centric apps than IT infrastructure, highlighted by the vendor's investment and deep skills in event-driven business process management (BPM) to make content actionable. FileNet is an excellent fit for organizations with high-volume imaging and records management needs and human-centric business process management requirements.
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