Enterprise content management (ECM) is a priority for a large number of enterprises, many of which are highly interested in buying from Microsoft. But despite having functionality in two ECM areas — basic document management for workgroups and Web content management (WCM) — Microsoft relies heavily on partners to deliver records management, document imaging, digital asset management, and workflow. Other than actively selling SharePoint Portal Server and Content Management Server 2002, Microsoft has conveyed little about its full ECM strategy to the market. While Microsoft will be a major ECM player within three years, firms should look elsewhere during 2005 if they have immediate needs and wish to buy the full ECM solution set from Microsoft.
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