Software contracts between users and vendors are always complicated affairs. Recent trends, such as instance consolidation and supplier reduction, are shifting the balance of power toward the vendors. Before jumping into the vendor selection process, a user company should start by understanding its software life cycle. Considerations should be made for defining a user company's usage rights carefully, addressing changing business conditions, and anticipating future housekeeping issues. Given the complexity of today's contracts, Forrester recommends that these legal documents be reviewed by the company's legal advisor and/or trained procurement negotiators. Users must take action to avoid losing negotiation leverage with initial contracts, as well as renewals.
TABLE OF CONTENTS
Recognize The Growing Power Of The Vendor
Understand The Software Life Cycle
Respond By Empowering Yourself
RECOMMENDATIONS
Include Licensing Requirements In Your Vendor Selection Criteria
WHAT IT MEANS
Users Must Shift The Balance Of Power Or Lose Leverage In Future Contracts
ALTERNATIVE VIEW
Pricing Metrics Will Come Full Circle
Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $2495
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.