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October 15, 2007

Epicor Software Leads In Enterprise Apps Software Licensing And Pricing For SMBs

The Forrester Wave™ Vendor Summary, Q4 2007

by R "Ray" Wang

with Sharyn Leaver, Elisse Gaynor, Meghan Donnelly

This is an excerpt

Executive Summary

The Forrester Wave™ evaluation of enterprise apps software licensing and pricing assesses vendors against two distinct requirement sets: small and medium-sized business (SMB) licensing requirements which favor user-based pricing, and large enterprise licensing requirements which value a choice of licensing metrics. Epicor Software, a key enterprise resource planning (ERP) vendor focused on midmarket enterprises and divisions of the Global 1000, emerges as a Leader in the SMB edition and as a Strong Performer in the large enterprise edition of the survey. Much of Epicor Software's success stems from its overall good marks and strong service orientation as remarked by many of its customers. Its licensing metrics are purely user based and support concurrent user licenses which are heavily favored by SMBs. However, a limited selection of usage-based models hampers Epicor Software's placement in the large enterprise edition of this evaluation. Overall, Epicor Software should be considered by midmarket enterprises and divisions of larger enterprises for its leadership position and stronger than average support for the enterprise software licensee bill of rights (LBoR).

This is an excerpt

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