Firms in the UK and Germany closed most of the €5 billion in outsourcing deals we tracked in the second quarter of 2005, in particular in the financial and public sectors. Infrastructure outsourcing shrunk slightly, and buyers outsourced more than two categories of IT services per deal on average, although the mean deal size shrunk. BT Global Services headed the vendor table for deal value, bagging €2.2 billion for a single deal with the UK Ministry of Defence (MoD).
TABLE OF CONTENTS
Mature Markets Continue to Lead European Outsourcing
Buyers And Vendors Differ In Focus
RECOMMENDATIONS
Vendors And Buyers Need To Learn From Experience In The UK
Supplemental Material
Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.