We tracked an equal number of outsourcing deals in the financial and public sectors in the third quarter of this year. Business process outsourcing surged for the second consecutive quarter, whereas infrastructure outsourcing declined. Ten-year deals reappeared, but those deals remained low in value. IBM and EDS signed three €1 billion-plus contracts in total, accounting for 75% of the €7 billion in outsourcing deals reported.
TABLE OF CONTENTS
Business Process Outsourcing Continues To Surge
Large Or Long Deals Crept Back Into Focus
RECOMMENDATIONS
End Users: Proposed Tactics To Do Better Outsourcing Business
Supplemental Material
Related Research Documents
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