For Telecommunications Services Professionals

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Executive Summary

The European enterprise telecom outlook is good. In a survey of 305 telecom decision-makers at large European enterprises, we found that these firms plan an average 3.4% spending increase for telecom technologies and services this year. The big winners: IT security, IP equipment, and mobile equipment and services. While growth for some mature connectivity, IT security, and IP communication technologies is leveling off, there is significant interest in deploying mobility services like wireless email. And there's good news for incumbent telcos here: A majority of large enterprises are open to buying new technologies as a managed service. BT and France Télécom are the favorite service providers in general and for managed network services in particular. But suppliers must address enterprises' cost and security concerns to stimulate further telecom technology adoption.

TABLE OF CONTENTS

• Europe's 2005 Enterprise Telecom Spending And Technology Adoption
  • Network And Telecom Spending In 2005
  • The Profile Of Surveyed Firms
  • Technology Adoption Plans
  • Selecting And Implementing New Technologies
  • The Migration To IP Telephony
  • Mobility
  • Managed Services
  • Selecting Managed Service Providers
• Using The Data
• Supplemental Material

This is an excerpt

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