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For Consumer Technology Professionals

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June 16, 2005

Europe's Mobile Consumer

Consumer Technographics Europe

by Christof Herzog, Ph.D.

with Reineke Reitsma, Michelle de Lussanet

This is an excerpt

Executive Summary

This Data Overview is a graphical analysis of Forrester's Consumer Technographics Q4 2004 European Study. We focus on mobile phone users' behavior, mobile ownership, mobile features, and mobile services. We also uncovered the following insights: Mobile penetration has reached a high level of saturation; basic phone features are common; SMS text messaging remains the most used mobile service; and users aren't yet ready to adopt advanced mobile services, such as the mobile Internet and video messaging.

TABLE OF CONTENTS

  • Established Mobile Structures Persist
    • Europe's Mobile Landscape
    • Mobile Features In Demand
    • Mainstream And Prospective Mobile Services
  • Supplemental Material

This is an excerpt

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