European firms have different priorities and constraints from North American firms; this will drive the enterprise apps landscape across the two regions in different directions over the next decade. Cautious Europeans, with fragmented legacy enterprise apps, believe that SAP supports apps consolidation at a lower cost than alternative providers. European firms will be more willing than those in North America to trade the flexibility of a "do-it-yourself" approach for the security of standardized business patterns. But as Europeans choose to reduce their options to a single provider of industry-standard apps, they will have to keep a much closer watch on maintenance service costs from their vendor than their North American counterparts will.
TABLE OF CONTENTS
European Enterprise Apps Cope With A Continent Of Complexity
Firms Show Vendor-Specific Spending Patterns
Key European Trends Will Shape The Future Of Apps
RECOMMENDATIONS
Balance The Costs And Opportunities Of Value Chain Restructuring
WHAT IT MEANS
Enterprise Apps Evolve To Support Competition Between Value Chains
Supplemental Material
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