with Tom Pohlmann, Tim DeGennaro, Brandy Worthington
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Executive Summary
Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several transformation projects and the methodologies of a number of major consulting firms. Based on this analysis, we have identified five steps required to successfully transform an IT organization: 1) Create your business case; 2) develop your vision; 3) assess the current organization; 4) develop an organizational design; and 5) implement the new organization. This high-level framework starts with making the case for change and ends with moving people into the new organization. For each step, we describe the actions, best practices, and common mistakes.
TABLE OF CONTENTS
The Best Transformations Follow Similar Steps
Step 1: Create Your Business Case
Step 2: Develop Your Vision
Step 3: Assess The Current Organization
Step 4: Develop An Organizational Design
Step 5: Implement The New Organization
Overarching Best Practices And Common Mistakes
WHAT IT MEANS
Designs Are Art — Transitions Are Science
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