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For CIO Professionals

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August 21, 2009

Five Steps To Transform An IT Organization

Tips And Techniques From Top Consulting Firms And IT Shops

by Marc Cecere

with Tom Pohlmann, Tim DeGennaro, Brandy Worthington

Average:
(9 ratings)

This is an excerpt

Executive Summary

Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several transformation projects and the methodologies of a number of major consulting firms. Based on this analysis, we have identified five steps required to successfully transform an IT organization: 1) Create your business case; 2) develop your vision; 3) assess the current organization; 4) develop an organizational design; and 5) implement the new organization. This high-level framework starts with making the case for change and ends with moving people into the new organization. For each step, we describe the actions, best practices, and common mistakes.

TABLE OF CONTENTS

  • The Best Transformations Follow Similar Steps
  • Step 1: Create Your Business Case
  • Step 2: Develop Your Vision
  • Step 3: Assess The Current Organization
  • Step 4: Develop An Organizational Design
  • Step 5: Implement The New Organization
  • Overarching Best Practices And Common Mistakes

WHAT IT MEANS

  • Designs Are Art — Transitions Are Science
  • Related Research Documents

This is an excerpt

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ALSO OF INTEREST

RESEARCH CATEGORIES

Analyst

Marc Cecere

Technology

IT Services, IT Consulting, IT Management, IT Organization

Geography

Asia Pacific, Europe, North America