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For Customer Experience Professionals

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December 28, 2006

Five Ways To Improve Your Global Web Presence

by Ron Rogowski

with Kerry Bodine, Steven Geller

Average:
(2 ratings)

This is an excerpt

Executive Summary

Firms large and small look to the Web to help them grow market share outside their home markets. But firms often struggle to manage their global Web presence effectively because of poor communication and redundant processes. Forrester's recommendations will help firms accommodate local user needs; reduce inefficiencies in the localization process; increase collaboration with, and among, local offices; create a globally representative site committees; and measure site effectiveness.

This is an excerpt

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RESEARCH CATEGORIES

Analyst

Ron Rogowski

Technology

Customer Experience, Web Site Design

Geography

Asia Pacific, Europe, North America