Most online users trust the advice of other userseven those they've never metmore than they trust product Web sites, advertisements, or professional reviewers. All over Europe, marketers are searching for ways to leverage the power of consumer influence.
TABLE OF CONTENTS
Executive Summary
As Users Become More Active in Recommending Products and Services, New Influence Challenges Volume of Classic Influence
The Growth of New Influence Will Overwhelm Some Users, Reinforcing the Value of Personal Recommendations from Known Sources
Marketers Should Focus on Classic Influentials to Drive Direct Action, Encourage Them to Make Off-line Recommendations
Report Methodology
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.