For Content & Collaboration Professionals

Primary Analyst Photo	Document Information	Rate this Document
	April 22, 2009 Get Serious About Informal Learning by Claire Schooley with Ted Schadler, Sara Burnes	Average: 9  (5 ratings)

This is an excerpt

Executive Summary

Formal learning works for 20% of learning needs, while informal learning handles the other 80%. In the past, informal learning was turning to ask your teammate a question. Today, the rise of Web 2.0 technologies and social media — and a growing cadre of Millennial workers — bring both the means and the will to expand informal learning to the company scale. As an information and knowledge management (I&KM) pro, the time is right to harness informal learning approaches like targeted job-related content, internal YouTube-type video clips, and employee-generated wikis. This report describes the informal learning approaches of BT (formerly British Telecom), Intel, and Nike and describes how these innovative firms have made informal learning part of their learning programs.

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.