For Sourcing & Vendor Management Professionals

This is an excerpt

Executive Summary

Tightening relationships between über-providers, like AT&T and IBM Global Services or British Telecommunications (BT) and Hewlett Packard (HP), are driven equally by fundamental shifts in the changing nature of both the competitive landscapes in the telecommunications operator and in the IT services marketplaces. The AT&T-IBM deal's primary goal is to allow IBM Global Services to focus on business process transformation outsourcing opportunities and the applications that can enable it while utilizing AT&T's networking capabilities. In contrast, the BT HP Alliance focuses on collaborative opportunities in convergence that require tight linkages between IT and network infrastructure. When we look at these agreements and the wider outsourcer-network operator landscape, there are many other potential synergies in which one partner's capabilities complement weaknesses in the other's portfolio. But unlike these two agreements, Forrester expects future outsourcer-network operator partnerships to typically grow into multivendor ecosystems rather than preferred or exclusive alliances.

TABLE OF CONTENTS

• The IT And Telecom Services Industries Are Undergoing A Sea Change
• IBM-AT&T Partnership Focuses On Business And IT Transformation
• The BT HP Alliance Takes A Different Route

RECOMMENDATIONS

• Understand Your Outsourcing Rationale To Identify The Best Suppliers

WHAT IT MEANS

• The Aftereffects Will Be Felt By Systems Integrators And Telcos Alike
• Supplemental Material
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.