SharePoint can provide value to enterprises by supporting new and collaborative ways of working. When deployed effectively, team and community collaboration technology consolidate apps and content that contribute to information overload and context-switching. But as with any ECM deployment, enterprises need to plan carefully. Uncontrolled SharePoint growth can lead to administrative, compliance, and performance issues. Enterprises must leverage governance, the right roles, and traditional enterprise content management (ECM) platforms to support their deployments. Forrester has synthesized best practices across company sizes and industries into a governance framework defining objectives, roles, responsibilities, and guidance for SharePoint.
TABLE OF CONTENTS
SharePoint: The Presumed Elixir For Information Overload
SharePoint Chaos Challenges I&KM Professionals
A Governance Framework Addresses SharePoint Chaos In ECM Endeavors
Segmenting Your Content Needs Helps Guide SharePoint Vision
RECOMMENDATIONS
Use Governance To Prepare For SharePoint Adoption In ECM Endeavors
Supplemental Material
Related Research Documents
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