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July 4, 2008

Green Online Travelers

Assessing the Brand Impact of Travelers' Environmental Concerns

by Diane Clarkson

with David Daniels, Patti Freeman Evans

This is an excerpt

Executive Summary

The travel industry must balance corporate responsibility, brand favorability, and incremental sales against travelers' growing environmental concerns.

Key Questions

  • How large is the segment of green online travelers?
  • What proportion of green online travelers are likely to respond favorably to green products and policies?
  • How do the greenest online travelers' environmental concerns influence their research and booking behavior?

This is an excerpt

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