Document Controls
For Sourcing & Vendor Management Professionals
| Primary Analyst Photo | Document Information | Rate this Document |
|---|---|---|
|
August 31, 2007 HCL Offers Dedicated Remote Infrastructure ManagementThe Forrester Wave™ Vendor Summary, Q3 2007by Richard Peynot, Sonoko Takahashi with Andrew Parker, Onica King |
|
This is an excerpt
Executive Summary
Remote infrastructure management (RIM) is one of the business engines for HCL, which showed year-on-year growth of 120% in remote infrastructure services in Europe alone over 2006. The Indian provider has a modest number of delivery and support centers but has a strong process based on ITIL and a clear vision and road map for service enhancement. This positions HCL as a promising company in RIM and the highest-ranked Indian offshore firm in this market.
This is an excerpt
Buy Risk-Free
Price: US $1749
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client?
Log in to read this document.
