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October 13, 2005 Hospital Comparison Tools Scorecard Summary: The Leapfrog GroupKey Findings From "The Forrester Wave™: Hospital Comparison Tools, Q4 2005"by Katy Henrickson with Bradford J. Holmes, Will McEnroe |
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Executive Summary
The Leapfrog Group's hospital comparison tool — one of three publicly available hospital comparison tools we reviewed — focuses on hospital patient safety information, data that is used by other vendors in their tools. However, subpar usability prevents consumers from finding the information they need. And an uncertain future revenue stream is likely to keep Leapfrog from growing the organization and improving its quality tool in the near term.
This is an excerpt
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