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	April 17, 2009 (updated July 9, 2009) Hosted Identity Is Real — Are You Ready For It? by Andras Cser with Khalid Kark, Margaret Ryan

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Executive Summary

Identity and access management (IAM) projects have long been plagued with their long implementation times, high services-to-license ratios, integration challenges, labor-intensive build-out and operations, and long wait times to produce compliance and end user benefits. The recent emergence of the hosted IAM market alleviates these concerns by offering managed services that deliver clear benefits of "instant" compliance, reduced IAM operational and staffing costs, and pay-as-you-go, operational expense pricing models. Vendors have started to offer these services as part of their portfolios, and Forrester expects the share of revenue from these services to grow by 80% to 90% over the next year, driven by expansion in the healthcare and financial services verticals.

TABLE OF CONTENTS

• Organizations Are Struggling With Cost, Complexity Of Existing IAM Solutions
• Hosted IAM Promises Lower Cost And Quicker Implementation
• Hosted IAM Comes In Three Distinct Flavors
• Specific Industries And Vendors Will Lead In Market
• SIs Provide IAM As SaaS, Small Vendors Offer IAM For SaaS And IAM As SaaS
• Feature Comparison

RECOMMENDATIONS

• Use IAM For SaaS As A Springboard To Hosted IAM Services
• Supplemental Material
• Related Research Documents

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