In June, we surveyed 84 direct and database marketers about their spending plans for the next three years and probed about how an economic slowdown might affect their planned spending. What did we find? Although marketers expected DM budgets to grow, an economic downturn was the biggest threat to their enthusiasm. Nevertheless, we still expect to see budgets shift from mass to direct channels, since it's easier to measure the impact of these channels. Direct marketers will increase their focus on online communication as well as on marketing and customer analytics. As the downturn sets in and the spotlight intensifies on the bottom line, what can direct marketers do? Focus their efforts on enhancing the value, efficiency, and effectiveness of their activities.
TABLE OF CONTENTS
Direct Marketers Focused Spend On Traditional Channels
The Weak Economy Will Trigger A Shift In Direct Marketing Spending
Direct Marketers Should Use The Recession To Enhance Their Value
RECOMMENDATIONS
Ensure That Senior Executives Understand Direct Marketing's Contribution
Supplemental Material
Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.