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For Vendor Strategy Professionals

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May 18, 2007 (updated May 31, 2007)

How IT Consultants Can Finally Profit From Clients' Business Innovation Demands

by Navi Radjou

with Christine Ferrusi Ross, Heidi Shey

Average:
(2 ratings)

This is an excerpt

Executive Summary

The unfolding business technology (BT) era — where business and technology fuse together — is making firms' need for business innovation more complex and time-sensitive. Yet clients' unwillingness to pay a lot for innovation frustrates IT service providers that are trying to deliver value, leading them to instead focus internally on industrializing their own operations. To overcome this quandary, smart service providers will ditch their tech-centric and insular approach to innovation and instead develop specialized Innovation Network management skills — brokering and transforming the external inventions available in their partner ecosystems — to help clients innovate faster, better, and cheaper. This innovation skills specialization will help IT providers finally profit from clients' business innovation demands.

TABLE OF CONTENTS

  • IT-To-BT Shift Makes Clients' Innovation Needs More Complex And Fragmented
  • Conflicting Client Demands Have Pushed Many IT Service Providers To "Give Up"
  • IT Providers Must Specialize Their Innovation Capabilities To Drive Client Value
  • New Levers Boost The Innovation Effectiveness Of IT Transformers And Brokers

RECOMMENDATIONS

  • IT Service Provider Strategists Must Transform Their Own Organizations

WHAT IT MEANS

  • Only Unbiased IT Consultants Become Client-Trusted Innovation Partners
  • Supplemental Material
  • Related Research Documents

This is an excerpt

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