For Information & Knowledge Management Professionals

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July 8, 2009 How SaaS-Able Are Content, Collaboration, And Data Software Categories? Only Some Categories Possess The Innate Characteristics Suited To SaaS Delivery by Craig Le Clair, Ted Schadler with Stephen Powers, Peter Schmidt	Average: 8  (2 ratings)

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Executive Summary

Many enterprises are considering information and knowledge management (I&KM) software-as-a-service (SaaS) solutions as alternatives to on-premise software installations and perpetual-license models. In response, I&KM vendors — old and new — have launched more than 100 SaaS offerings. But what software categories should I&KM professionals focus on, and which ones are likely to be generally adopted? To find out, we developed a "SaaS-ability" model indicating how well SaaS delivery works for a category. The most SaaS-able I&KM apps are blogs, email, and Web conferencing, while the least SaaS-able are business process management and master data management. You can apply this framework to other categories or your own applications to determine if SaaS is a viable option for your organization.

TABLE OF CONTENTS

• SaaS-Ability Criteria Cover Vital Areas Such As Cloud Economics And Security
• Blogs, Email, And Web Conferencing Are The Most SaaS-Able Categories
• Not All Categories Are Equally SaaS-Able

RECOMMENDATIONS

• How To Apply This Analysis To Your Situation

WHAT IT MEANS

• Most Content, Collaboration, And Data Categories Will Emerge As Hybrids
• Supplemental Material
• Related Research Documents

This is an excerpt