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For Financial Services Professionals

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March 3, 2006

How Should IT Providers Attack The Insurance Market? Think SOA

by Marc Cecere

with Bruce D. Temkin, Adele Sage

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Executive Summary

The insurance IT market faces significant changes as insurers demand service-oriented architecture (SOA)-based systems, increase their use of business process outsourcing (BPO) services, and increasingly rely on technology. We examined how vendors such as Perot Systems, Deloitte, Guidewire Software, The Innovation Group, and IBM are responding to this shifting landscape. Their tactics vary widely, ranging from making insurance-specific acquisitions to creating more customized insurance offerings. No matter what insurance strategy vendors follow, one thing is clear: It must include SOA.

This is an excerpt

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