For Content & Collaboration Professionals

Primary Analyst Photo	Document Information	Rate this Document
	April 12, 2006 IBM Delivers On Its Vision Of Role-Based Workplaces by Erica Driver with Connie Moore, Kyle McNabb, Barry Murphy, Laura Ramos, Lucy Fossner	Average: 10  (1 rating)

This is an excerpt

Executive Summary

IBM has begun to deliver a range of packaged software products and software-plus-services solutions that incorporate the concept of roles into workplaces for information workers in jobs as varied as CFOs and compliance officers, call center workers, and branch bank workers. Early adopter customers are implementing role-based workplaces to improve worker productivity and process efficiency. Organizations that are considering role-based workplaces must recognize that they have significant work ahead in areas like identifying and allocating roles, modifying business processes, and integrating systems. But IBM has made investments that may be able to help organizations implement role-based workplaces faster and less expensively than they would if they developed them from scratch.

TABLE OF CONTENTS

• Context Is King In The Information Workplace
• Roles Help Form Context, And Role-Based Workplaces Deliver It
• IBM Is Offering Role-Based Workplace Solutions Today
• Role-Based Workplaces Require Planning And Strategy Alignment

RECOMMENDATIONS

• Don't Start With Roles — Start With A Business Objective That Impacts Roles
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $2495

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.