IBM's Business Process Management Suite (BPMS) has the benefit of an excellent marketing and a strong corporate strategy from a major IT infrastructure vendor. IBM's acquisitions of FileNet and Webify give evidence of IBM's dedication to providing top-notch business process management suites (BPMS) suitable for all types of processes, including integration-centric, document-centric, and human-centric business processes. Still, IBM has its work cut out in the human-centric BPM market; it needs to combine functionality from different products to deliver improved design tools and stronger human-centric functionality throughout the product.
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