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For Infrastructure & Operations Professionals

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June 12, 2009

Identifying Components Of The Network Skills Gap

Identify Roles And Skills That Are Significantly Important For Successful Network Management

by Chris Silva, Usman Sindhu

with Simon Yates, Alissa Dill

Average:
(1 rating)

This is an excerpt

Executive Summary

Organizations are upgrading their infrastructure with technologies that improve network efficiency, performance, security, and management. As a result, IT ops pros' roles must also evolve in network, system, service, and operation management skills. These areas of expertise are important because they: 1) help cut costs by optimizing the network and eliminating underperforming components; 2) provide a better rate of return by consolidating infrastructure; and 3) provide granular visibility to address application and services bottlenecks. In essence, to ramp up their future skill set, infrastructure and operations pros need to understand: 1) the services-based network; 2) the Information Technology Infrastructure Library (ITIL) framework; 3) network performance and optimization; and 4) the compliance-driven network.

TABLE OF CONTENTS

  • New Services And Application Types Change The Network Management Role
  • A New Set Of Roles Emerges, Creating A Need For Specific Skills
  • Four Areas Of Expertise That Will Be Critical To Emerging Roles

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