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November 4, 2008 Implementing Your Business Intelligence Solutions CenterMitigate Common Pitfalls To Optimize The Return On Your BI Investmentby Boris Evelson, James G. Kobielus with Rob Karel, Norman Nicolson |
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Executive Summary
The increasing pervasiveness, complexity, and criticality of today's business intelligence (BI) applications have led enterprises to recognize the need for something more formal than a traditional IT support center to maximize returns on their BI and performance management investments. Many information and knowledge management (I&KM) professionals institute some form of a BI solutions center (BISC) — a natural evolution of a BI IT support center — within their organizations. However, most practitioners remain unsure as to whether their BISCs conform to industry best practices for charter, scope, roles, processes, and business alignment. Many real-world BISCs stumble or drift as they fall prey to a long list of worst practices. To realize BI's full promise I&KM professionals must address the key issues and challenges associated with forming and operating BISCs.
TABLE OF CONTENTS
- Help Wanted: The Intelligence To Do Business Intelligence Right
- BI Solutions Centers Cultivate Best Practices
- Customize Your BISC Approach To Match Your Organizational Culture
RECOMMENDATIONS
- Do Not Look To BISC As A Quick Fix To Your BI Problems
- Supplemental Material
- Related Research Documents
This is an excerpt
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