For Content & Collaboration Professionals

This is an excerpt

Executive Summary

To date, most enterprises have focused their Information Workplace (IW) strategies on the vast array of unstructured content across the organization — such as documents, spreadsheets, presentations, emails, and images. This focus is an understandable approach for information and knowledge managers (I&KMs) looking to avoid the ever-present "boil the ocean" dilemma, but it is an incomplete vision. Some of the most valuable information in an enterprise exists as structured transactional data that resides in the enterprise applications, data warehouses, and data management systems upon which the business runs. Your long-term, comprehensive, IW strategy and architecture plan must break down the wall between structured data and unstructured content to ensure delivery of all relevant information — no matter its format or location — to reach your goals: empowered information workers and improved business processes.

TABLE OF CONTENTS

• A Primary Goal Of Information Workplaces: Deliver Information To Workers
• A Great Wall Stands Tall Between Structured Data And Unstructured Content
• Nirvana: One-Stop Access To Information, In Context, Based On The User's Role
• Technology Vendors Are Moving In The Right Direction . . .
• . . . But Vendors Must Invest Even Further To Help Customers Unify Information

RECOMMENDATIONS

• Start Now By Putting Content, Data, And Integration Foundations In Place

WHAT IT MEANS

• Structured Data Will Be The Information Workplace Stepchild For A Few More Years
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.