For Content & Collaboration Professionals

Primary Analyst Photo	Document Information	Rate this Document
	October 3, 2006 The Information Workplace Becomes A Reality Inside IBM An Information Workplace Case Study by Erica Driver with Connie Moore, Eric Kim, Jamie Barnett

This is an excerpt

Executive Summary

A handful of large organizations have begun to develop Information Workplace (IW) strategies — a focus on the digital workplace of the future, which will be seamless, guided, visual, role-based, multimodal, and aware of the physical world. IBM is one of the few large companies that have not only developed an IW strategy but have also begun to implement one. IBM's IW strategy centers on role-based portals, which the company has already rolled out to nearly one-third of its workforce. The company has already gained value from increased information worker productivity and a more knowledgeable workforce overall. Also, IBM's hands-on experience developing and implementing its IW strategy, in combination with its services and software offerings, positions the company as a premier provider of IW services and solutions to medium-size and large organizations.

TABLE OF CONTENTS

• IBM's Information Worker Challenges: Productivity And Training
• Roles Are The Cornerstone Of IBM's Strategy
• IBM's Intranet (W3) Is Evolving Into Contextual Composite Apps
• IBM's Information Workplace Efforts Pay Off

RECOMMENDATIONS

• Recommendations To CIOs: Learn From IBM
• Supplemental Material
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.