Of the major Indian global sourcing providers, Infosys was the only one to qualify for this study. The organization has made major investments in SOA capabilities both on and offshore. When measuring SOA engagement success, Infosys has a clear, simple, valuable approach combined with an in-depth and consistent monitoring system for tracking client satisfaction. The challenge for Infosys is to move beyond its core competency (technology) and into the business services or componentizing design work of SOA.
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