Business relationships trump technology concerns for IT execs in 2007, despite unfinished or vexing technical tasks, based on a recent survey of 239 IT executives. These respondents picked the long-standing issues of alignment, governance, and communicating value as their top concerns. Below these, but still important, were cross-unit business initiatives, migration to shared services, and the exploration of business process management (BPM) technologies as a way to formalize the management of business processes. These areas of concern highlight the growing realization among CIOs that while technology prowess and depth are critical for their organizations, they must help the business units of their enterprise achieve still-elusive efficiencies from technology.
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