For IT Management Professionals

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	August 20, 2004 IT Governance And The Balanced Scorecard by Craig Symons with Adam Brown	Average: 6  (1 rating)

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Executive Summary

The subject of IT governance seems to be everywhere today, but what does it really mean? What if any frameworks exist to assist IT managers attempting to implement sound IT governance? And how do you know when you get there? A search on IT governance returns many definitions but, at its most basic, IT governance ensures that IT delivers the required business value and that risks associated with IT are managed. IT governance is also an integral part of enterprise governance which, ultimately, drives and sets IT governance. Delivering IT value is dependent on aligning IT with business strategy, while managing risk has multiple dimensions that include security, disaster recovery, privacy, resiliency, and project risk. Good governance also requires accountability (assigning responsibility and ownership) and some form of measurement and performance management to ensure compliance and effectiveness. The IT Balanced Scorecard is an effective tool to accomplish this latter objective and should be part of any IT governance initiative.

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