For IT Management Professionals

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	April 21, 2005 IT Measurement Survey Results IT Measurement Is Still Immature by Craig Symons

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Executive Summary

Recently, Forrester asked IT decision-makers at North American enterprises about their IT measurement practices. Comparing the responses, we found that IT measurement is getting some attention; however, only 33% of respondents have a formal IT measurement framework in place. While progress has been made, there is still much work to be done.

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