For Infrastructure & Operations Professionals

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	July 24, 2009 IT Operations 2009: An Automation Odyssey Prepare For The IT Automation Inflection Now by Glenn O'Donnell with Simon Yates, Ben Echols, Christian Kane, Lauren E Nelson	Average: 9  (1 rating)

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Executive Summary

A combination of forces, including skyrocketing complexity and severe economic pressure, are radically and irreversibly altering the IT landscape. New methods, new functional sourcing, and new organizational structures are needed to address this onslaught, but one theme is obvious throughout all of these approaches — a need to automate more of what you do in IT. The typical IT organization wastes a significant portion of its budget on inefficiencies that only get worse as complexity grows. Automate many of these tasks and you become leaner and more responsive to business changes. Evidence indicates an automation "tipping point" is already under way this year. All IT shops need to consider their plans for automation, including the many derivative outcomes for process refinement, staffing, tools, and the organization itself.

TABLE OF CONTENTS

• Inefficiency Plagues IT Operations
• IT Is Just The Latest Phase Of Business Automation
• 2009 Is A Major IT Automation Inflection

WHAT IT MEANS

• Be The Automator Not The Automated
• Related Research Documents

This is an excerpt

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