with Carl Zetie, Lindsey Hogan, Kimberly Q. Dowling
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Executive Summary
Itellix is a small vendor based in India. Its Wisiba product focuses on deep contract management and service-level management features required by Web services-based service providers. In other areas, Itellix has a broad but typically shallow feature set. It is best for a firm with specialized service-oriented architecture (SOA) management requirements that wants to partner with a vendor and push the vendor's product development in the direction the firm wants.
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