For Enterprise Architecture Professionals

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	February 9, 2007 Justifying B2B Integration by Ken Vollmer with Mike Gilpin, Megan Daniels	Average: 10  (1 rating)

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Executive Summary

Many organizations with a significant number of B2B interactions with customers and suppliers still do not use any form of automated, electronic document exchange technology due to the difficulty in identifying benefits that could be used to justify the business case for moving from manual to automated information exchange systems. The key benefits are improved productivity, shorter cycle times, lower processing costs, and improved customer service. Organizations that have not already implemented electronic information exchange systems should assess projected improvements in these areas to establish the business case for implementing B2B integration technology in the context of broader process improvement initiatives.

This is an excerpt

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