The Information Workplace (IW) is moving from a vision to reality. The convergence of portals, collaboration, content management, productivity, and line-of-business applications is gaining momentum and driving real business value. Even better, the IW vision is often driven through adherence to standards, thus avoiding the need to develop a strategy based on a single, monolithic vendor stack. Now, the really hard work begins. Even the best IW solutions still don't address the issue of knowledge gaps that persist across geographical, organizational, generational, multilingual, and employee turnover barriers. The next big challenge for IW professionals will be building an IW strategy that drives knowledge continuity across these barriers.
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.