How To Boost The IT Organization's Contribution To The Enterprise
by Laurie M. Orlov
with Navi Radjou, Tom Pohlmann, Samuel Bright
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Executive Summary
Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its budget toward "new" work — activities not classified as maintenance and ongoing operations. But IT's key and unique assets — broad knowledge of the business, awareness of technology, and the ability to detect solution potential — are invaluable innovation-enabling capabilities. This document outlines steps IT must follow to recover its innovation potential with changes that span people and organization, process, and technology. Where to start depends on the type and status of the IT organization today.
TABLE OF CONTENTS
The IT Organization Is No Longer A Front-And-Center Business Innovator
IT Must Reclaim Its Business Innovation Enabler Role
Nurturing IT Innovation As A Corporate Asset — 12 Steps To Recovery
Firms Must Prioritize Recovery Efforts Based On Their Status Today
RECOMMENDATIONS
CEOs: Help IT Heal Itself And Help You
WHAT IT MEANS
IT And Information Technology Part Ways
Supplemental Material
Related Research Documents
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