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March 28, 2007 Managed Objects Is One Of The Pioneers In Business Service ManagementThe Forrester Wave™ Vendor Summary, Q1 2007by Peter O'Neill, Evelyn Hubbert with Jean-Pierre Garbani, Reedwan Iqbal |
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Executive Summary
Managed Objects heavily focuses on providing a business orientation to IT service management. The company was the first to bring fully fledged BSM systems to market. It has a strong product portfolio for BSM projects and integrates well with most of the industry's monitoring tools. This capability to integrate with third-party solutions remains a key differentiator and benefit. Managed Objects' BSM solution covers the whole spectrum, is nonproprietary, and provides a great solution for clients that need up-to-the-minute information on how changes to their IT environment may impact their ability to conduct business.
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