All firms are interested in managed services to help manage and mitigate their risks associated with technology decisions — particularly in a down economic environment. Forrester sees some macro-economic factors, including rapid technology evolutions, a coming investment wave in IT, and market constraints on capital, increasing the attractiveness of managed services over the next 24 to 30 months. Managed services providers will have to hone their execution and sales skills to gain share in this burgeoning market.
TABLE OF CONTENTS
Managed Services Demand Drivers Are Lining Up
Business Needs Will Drive The Shift To More Managed Services
The Managed Services Vendor Landscape Is Confusing And Convoluted
RECOMMENDATIONS
Managed Services Vendors Need Ecosystems To Deliver Complete Solutions
WHAT IT MEANS
Hybrid Solutions Will Dominate In The Next Two To Five Years
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