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	November 7, 2008 Market Overview: The Broad Opportunities In Managed Services Facing Uncertainty And Change, The Managed Services Market Is Poised For Growth by Henry Dewing with Ellen Daley, Madiha Ashour	Average: 10  (1 rating)

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Executive Summary

All firms are interested in managed services to help manage and mitigate their risks associated with technology decisions — particularly in a down economic environment. Forrester sees some macro-economic factors, including rapid technology evolutions, a coming investment wave in IT, and market constraints on capital, increasing the attractiveness of managed services over the next 24 to 30 months. Managed services providers will have to hone their execution and sales skills to gain share in this burgeoning market.

TABLE OF CONTENTS

• Managed Services Demand Drivers Are Lining Up
• Business Needs Will Drive The Shift To More Managed Services
• The Managed Services Vendor Landscape Is Confusing And Convoluted

RECOMMENDATIONS

• Managed Services Vendors Need Ecosystems To Deliver Complete Solutions

WHAT IT MEANS

• Hybrid Solutions Will Dominate In The Next Two To Five Years
• Related Research Documents

This is an excerpt